TERMS & CONDITIONS

About Us

True Brew Co Ltd,
Hanbury Distillery, 33 Linton Street, London, N17DU
VAT number GB.  385465571  Registered in England

Liability

The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK.

WEBSITE DISCLAIMER FOR WWW.HANBURYGIN.CO.UK

Use of Website

This disclaimer details our obligations to you regarding our website. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.

You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Any and all material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

No part of this Website may be reproduced without our prior written permission.

Links to and from other websites

Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third-party website and have no responsibility for such third-party websites or their content.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.

If you choose to link to our website in breach of of the above, you shall fully indemnify us for any loss or damage suffered as a result of your actions.

Exclusion of Liability

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

SPECIAL OFFERS AND VOUCHER CODES

When redeeming special offer or voucher codes, users must adhere to the below terms:

• Customers may only redeem offer codes for one transaction.
  
• Offer codes may not be used in conjunction with any other offer.
  

10% off Newsletter Sign Up Promotion

This promotion is valid when you sign up to the Hanbury newsletter for the first time via the sign up field on hanburygin.co.uk

• This code will be sent to the email address within 24 hours.
  
• This offer is not valid in conjunction with any other promotion/offer.
  
• 10% off valid on hanburygin.co.uk only.
  
• One use per user.
  

COMPETITION TERMS AND CONDITIONS

When entering a competition promoted by Hanbury Distillery, you agree to the following terms and conditions

The provider of the prize is stated within the promotional material.

• The Promoter is Hanbury Gin Distillery, 33 Linton Street, London, N17DU
  
• Entrants must be aged 18 or over. Proof of age and identity may be required.
  
• Entry is open to residents of the UK mainland except employees (and their families) of Hanbury Distillery. and their agents, the suppliers of the prizes and any other companies associated with the competitions.
  
• The prize(s) offered is (are) not transferrable and cannot be exchanged for cash or any other alternative prize(s).
  
• Prizes are subject to availability and the prize providers’ terms and conditions.
  
• The promoter and supplier reserve the right to amend or alter the terms of competitions at any time and to reject unsuitable entries.
  
• If a prize is unavailable for whatever reason, the promoter reserves the right to offer an alternative prize that is of equal or greater value than the prize originally offered.
  
• Unless otherwise stated, competition winner(s) will be selected at random from all admissible entries that are received by the closing date, as stated within the promotional material.
  
• All reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with the competition terms and conditions, the promoter reserves the right to offer the prize to the next eligible entrant, who will be selected at random in accordance with these terms and conditions.
  
• In the event that a discrepancy arises between these standard competition terms and conditions and the details stated in the promotional material, the details stated in the promotional material prevail.
  

DELIVERY & RETURNS

When purchasing from the Hanbury’s Gin online shop or from our Distillery in Islington, you agree to the following terms and conditions:

• You will receive an order confirmation email when your order has been placed through our online shop
• Orders placed through our online shop will be processed within 3-5 working days.
• All deliveries for orders placed through our online shop will be processed via our courier partner, DHL. To view their standard terms and conditions, please click here.
• Please note that we currently only deliver to addresses within the U.K.
• Our customers’ satisfaction is of utmost importance to us, and we take exceptional care in the manufacturing, packaging and delivery of our products. However if your purchase(s) from our online store or distillery is (are) damaged or faulty upon receipt, you can either request a full refund or exchange for (a) replacement product(s) of the same value.
• To request a full refund or exchange, please notify us by email within 14 days of receiving your order. Please state whether you would like a full refund or exchange and quote your order confirmation number, the product name, your full name, email address, phone number and delivery address.
• Only unopened products that are in the original packaging will be eligible for refund or exchange.
• Approved refunds will be credited to the credit card used during the original transaction within 30 days and will exclude shipping costs.
• We recommend that items are returned to us via a recorded delivery service to ensure that they are protected and insured during transit.
• If you fail to meet these terms and conditions, the product(s) will be returned to you and you will not receive a refund nor be eligible for an exchange.
• Please note that you may be asked to show proof of age upon delivery of your order.